Kilford Arms Hotel Kilkenny in Kilkenny

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comments 5

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  Ian Dwyer

  :: 20 March 2018 17:59:11

  Stayed here for a wedding and I left my bracelet on the bedside locker which was very expensive but meant a lot more in sentimental value. Anyway I went home the next morning and only then realised I had left it behind me so rang straight away and was told my room had already been cleaned but there was no bracelet found and of course I’m told by the ignorant member of staff on the phone that there is no chance one of the colleagues working there could have taken it how could they do such a thing. What makes it worse is I live in London and flew back the next day so it made it even harder to try and get anything from them. I rang back two more times and was told again more or less the people that work here are angels and wouldn’t do such a thing and the members of staff actually hung the phone up on me. I’d say something if I wasn’t sure it was not left on the locker but I know for a FACT it was but hey there ya go great hospitality and friendly staff always trying to help people out cheers for that one

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  Patrick Healy

  :: 19 March 2018 09:29:23

  Really great hotel amazing choice of food in bar and restaurant has everything for breakfast also special deals for guests and rooms peaceful clean tidy lovely bath shower beds comfortable rooms warm have tea and coffee with kettle in bedroom and essential TV channels also has nightclub with amazing decorations .Staff super from reception to bar staff to restaurant. Even does karaoke at weekends in bar highly recommended for all tourists five star break we had as family.

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  Raymond Herron

  :: 13 March 2018 17:11:17

  Absolutely brilliant venue. Great atmosphere in the bar with friendly and attentive staff. Had dinner for the family on Monday evening, the food is top class and would be hard to beat anywhere. Rib-eye steak melted In your mouth with a home made pepper sauce that was absolutely divine. The kids had freshly made cod goujons which would have graced any adult plate and were devoured completely. I wouldn't hesitate to recommend this family run hotel and restaurant and I will definitely be back myself.

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  sean healy

  :: 27 January 2018 16:25:10

  Disgraceful service from the manager/owner / receptionist on the 26th of January. We paid for a voucher which we thought included a meal, but the owner was so rude and unprofessional to us that we left and went for food elsewhere. I've never felt so uncomfortable staying at a hotel. They had such a bad attitude towards customers we didn't even go for breakfast as a result of the horrible way we were treated. I'll never be back again and would not recommend this place to anybody. I have no idea how they have 4 stars or are even still open

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  ChloeSweeney185

  :: 31 October 2017 15:43:38

  Lovely hotel, me and my partner stayed for one night and had a 3 course meal. Food was lovely and staff were very helpful and polite. The hotel room that we got was very clean and provided everything we needed for our stay. It's the little things like giving guests a bottle of water in the room and a fan that really made a difference compared to other hotels. I've stayed in 4 hotels so far in Kilkenny and this was definitely the best in regards to quality and distance from city center. I would definitely return here for my next stay.