Ulster Bank i Newry

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kommentar 5

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  Peter Delacour

  :: 24 February 2018 05:47:32

  Ordered new card, but they send to other town branch...

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  Manus Loughran

  :: 30 January 2018 21:48:33

  I've had a disastrous few weeks with Ulster Bank. I had a small issue with an old bank card, a crack was causing it to fail in some debit machines, but it still worked at most ATMs. It was starting to bug me so I paid a visit to my local branch in Newry, to order a new card, the till clerk then informed me that she had cancelled by old card by accident, leaving me with no card for almost two weeks. I wasn't that angry, mistakes happen, I still had the emergency cash option through my phone. Then they posted out four debit cards for some strange reason and a pin code on a letter that didn't work with any of the cards? I called into the branch in Armagh to have the issue resolved. The lady in there cancelled two cards and left me with a normal card and a contactless card and informed me that she would order a pin for the contactless card, but I had to wait another week. I wasn't quite sure why she left me with two cards, but I kept the second one in case of any similar incidents in the future. Pin code arrived, contactless card was working well for over a week, and then, one day at the counter in ny local shop my card FAILED. The bank had cancelled it for some strange reason. Leaving me with a cancelled card and a card with no pin 🙈 Slightly frustrate to say the least.

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  Martin Cooper

  :: 23 November 2017 16:11:15

  Till Clerk was very unhelpful and unfriendly Long Wait times, Cannot book Saturday appointment by phone, you have to go to the branch... To book an appointment at the branch Disorganised, with no clear place to queue for queries beyond that of general cashier Would avoid in future

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  Fiona Nic Giolla Phadraig

  :: 25 July 2017 19:38:31

  Spacious with friendly staff

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  seamus kelly

  :: 25 August 2016 19:10:46