Domino's Pizza - Clonmel in Clonmel

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comments 5

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  Avril O'Neill

  :: 14 January 2018 07:16:39

  I went in store to order pizzas for my son and his friends and was told I could only order 7 toppings on a pizza when you can order 9 online. So I ordered online instead and went to get pizza which they were able to put 9 toppings on?? I find it strange that domino's online offers one service and domino's store Clonmel offers another(I don't know about other domino's stores)?? When I placed my order a family feast €30(showed this price after I ordered) and a collection special of any pizza for collection for €14. The total came up as €51(should have been €44). This happened before with the online order for the Clonmel store that the wrong price came up and I rang the store and was told it was an error online and I would only have to pay the price on the specials not the incorrect price as online. So I stupidly thought this would be the case again, how stupid of me. I had the pleasure of meeting Waqar whom had previously told me that I could only have 7 toppings on my pizza, I might just add I always order online when we get pizza from domino's, and this was the first time I was ever told about the maximum number of toppings is 7!! Waqar told me he had no control over the pricing online, which I understand. I showed him my email to say the deals I ordered and he tried to tell me that it was because I had 9 toppings on some pizzas but there was no change in the price of the family feast when I finished inputting the order. It went in as €30 with the extra toppings?? He then proceeded to tell me I needed to contact customer services, when I asked how to do this he told me he had no contact details, I would have to get them myself online. When I told him this happened beforehand and I rang up the store, he told me maybe I should not order online, in quite a rude manor. I asked his name and could not hear him properly and asked him to write it down. He told me "no" he could not write it down. His name badge was not visible at this stage. Eventually Waqar told me he could get me the UK number for domino's, and went to look it up. Another man who was waiting some time for his pizza while I was there(another error with the name put on the pizza) passed comment on the terrible service by Waqar whom he had placed his order with also!! Waqar came back with his phone showing me there was no email address or phone number for complaints. I find it hard to believe with all the domino's stores in Ireland now that there is no customer service number or email that store assistants know about for complaints or queries from customers in Ireland?? I paid the excess of €7 I am not upset about the price but the horrendous attitude of the staff member in the store, from before my order went in. It's an absolute joke!!

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  Mikey O Neill

  :: 14 December 2017 21:31:57

  Pizza undercooked

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  Geri McGarry

  :: 09 November 2017 01:19:42

  Fast efficient good delivery service very polite

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  kdlegend

  :: 23 April 2017 01:07:13

  Pizza is really good but prego is better

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  Aidan Murphy

  :: 14 March 2017 13:03:38

  Have ordered countless times and have never been disappointed. Lovely delivery men, superb food, very fast. Early orders are often times made with more care.