Joe Duffy MINI in Dublin 11

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comments 5

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  John Mc Cormack

  :: 06 February 2018 13:29:22

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  Colin Reid

  :: 28 January 2017 20:55:43

  Friendly

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  Orla O'Carolan

  :: 03 January 2017 17:58:44

  Absolutely appalled with the level of customer service which I received. I was charged above the odds for sub standard work on my mini. When I got a 3rd party mechanic to review the job, I was told that it was bad workmanship and they had essentially taken a hammer to my car. Not to mention that I was treated like an idiot and that I didn't understand what I was talking about. The service advisor clearly has zero tolerance for dealing with the public. Highly rude and unapologetic when confronted about the fact that they had damaged the wishbone bushing that I had just paid them a ridiculous amount to replace. Also rang in today regarding a warning light that I have on my dashboard. I told them exactly what the light and issue was however I was told that I have to pay 120 for a diagnostic check before they would even look at the problem. Daylight robbery!!

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  Jack L

  :: 13 November 2016 23:29:06

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  Gillian Duncan

  :: 21 January 2016 16:15:45