Treacys West County Hotel in Ennis

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comments 5

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  kevin Finn

  :: 24 July 2019 21:39:14

  It was terrible all because of the service. One thing lead to another. Firstly went to the bar to order food and it took 10 mins for the staff to see us and then another 10 mins to come to us. It wasn’t busy at all. The second problem was advertising food that was yesterday’s specials so I had to change my mind and asked to give me two minutes. Worst mistake of my life as no one served us for another 15 mins at least. The starters were out quick and the food was average. What made me most angry however, was the main course coming to the table before I had finished my starter, I wasn’t even asked if I was finished my starter, the mains plates were just shoved onto the corner of the table. The staff are clueless of their product. Asked for a drink that I knew they had and bartender didn’t have a clue he had it. The bartender walked away as I was half way through my drinks order which is totally unacceptable and rude beyond levels when working in a service environment. The reception staff were lovely and the room was clean. That’s all the positive I can say about the place.

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  eileen geary

  :: 12 June 2019 08:15:21

  Dispointing bath room not fit for purpose shower leaking head leaking all over the when we made two reports about it sorry for was the answer to not good enough when I payed 318 and euros Eileen and geary I

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  Annmarie Lyttle

  :: 05 June 2019 12:22:19

  Hi we stayed with yourselves with our 4 kids Saturday night kids had a ball in the pool it was also very relaxing for ourselves the food was lovely in the restaurant both kids and ourselves enjoyed it fantastic value for money.

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  kate sweeney

  :: 23 April 2019 10:52:14

  Great place to stay with children , rooms very clean, staff excellent in all the hotel , very helpful .very very ch8ld fr8endly , great value for money .

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  Mary Mulrooney

  :: 11 March 2019 19:25:36

  Stayed at your hotel at the weekend there was a quiet a big group of us Booked it a couple of weeks ago with Helena i have to say she is fantastic and so understanding as I had to change the booking a few times . From the minute we arrived the staff were so friendly So thank you Helena and all the staff for making our stay so comfortable and enjoyable We will in no doubt be returning in the future Kind regards Mary